Account Manager
Additional technical support is extremely valuable when you have implemented a new payroll system, where any mistakes will have direct and obvious impact on your employees. CDP can provide Account Manager Service to supplement your team as you run the first several payroll cycles and transition responsibility for the system from the implementation team to an operational team.
Our account managers can stay onsite through the first quarterly cycle following implementation, helping to debug custom processes and interfaces, and to reformat and develop reports that were not considered critical during the implementation. We can help refine your operational procedures and provide knowledge transfer to your operational team.
Our account manager serves a single point of contact between CDP and our customers so customers know who to contact when they need help.
Technical Support
Technical planning and assessments.
System maintenance.
Application hosting.
Upgrade.
Enhancement
Custom developed solutions:
Provide tailored HR-solution to fit customer strategies.
Customer side system upgrade:
Provide integration services when customer's internal systems change.
Business intelligent services/Reports:
Generate and analyze payroll and benefit data to help our customers to improve compensation strategies.
E-services:
Establish a web-based self-service which enable employees to have convenient access to their benefit.
Live personnel services:
Provide experienced HR professionals to handle call-in questions on benefits and payroll matters. |
ICP : 05026781
