In the context of the gradual recovery of the global economy, enterprises are facing new challenges and opportunities. To help enterprises cope with the huge market changes and uncertainties in the future, how to break the dilemma and find more customer value recognition and real needs while reducing costs and improving efficiency. On November 27th, CDP Group and KNX jointly held the "Intelligent Future, New Era of Value in a Global Perspective" Human Resources Conference and Excellent Case Appreciation Ceremony. Join us to discuss with over 500 leading enterprises and industry experts on how to surpass cost boundaries, leverage AI technology to empower human resource management, optimize enterprise costs through comprehensive value integration, achieve sustainable development, and revitalize organizations from a global perspective.

In the era of globalization, technological innovation is reshaping customer value

Lv Wei, Chairman and CEO of CDP Group, provided profound and comprehensive insights to the participants on the theme of "Globalization Era - Technological Innovation Reconstructs Customer Value".

Ms. Lv Wei started with a direct attack on the key point. The customers of human resources services are not only HR, but also employees. SaaS cannot solve the dilemma of cost reduction and efficiency improvement. Buying many tool-based SaaS cannot solve the service value for end users, that is, employees. SaaS must be service-oriented and never customized. The practice of human resources services relying on price-cutting to lure customers is unsustainable and will bring devastating impact to the industry and users. Creating integrated value (function + experience + ROI + AI innovation model) is the true demand for HR digitalization.

In the context of the ever-changing global market and increasing uncertainty, enterprises are facing unprecedented challenges, and "cost reduction and efficiency improvement" has become a common issue for all enterprises. Nearly 90% of the market remains in the software customization and tool-based SaaS model. The real demand of enterprises is the value reconstruction based on people, which can enhance the competitiveness and happiness of enterprises. CDP Group is committed to pioneering a new landscape of HR technology services in China and implementing the SaaS+ model. "SaaS+ is all about service. We are not only a software provider, but also a service integrator. "Lv Wei said. Digitalization is not a tool, nor is it a software development without scalability. Enterprise managers need to integrate ROI, and only integration can truly achieve ROI cost reduction, efficiency improvement, and continuous optimization. She mentioned that digitalization is not only a technological innovation, but also a leap and iteration of models, which reflects CDP's keen grasp of technological trends and deep understanding of market demands.

Twenty years of innovation and blockbuster product launches

In the 20-year innovation process, CDP Group has always been at the forefront of human resources technology and management services, with the SaaS+ model as its core. It has not only successfully expanded into overseas markets and opened up the salary outsourcing market, but also won the highest customer retention rate in the industry, which is undoubtedly the best affirmation of CDP's commitment to customer success as its core value. CDP has been deeply engaged in 45 industries for 20 years, covering 4,000 leading customers, and has become the first brand of HCM SaaS+ with global coverage of 180+ countries and regions, serving 80% of China's top 50 overseas enterprises.

CDP's DNA is innovation. There have been two key 10-year periods of innovation in the past 20 years. In the first decade, CDP served the global top 500 enterprises and created the highest standard one-stop salary integration service in China, from comprehensive compensation management to flexible benefits integration. It was fully integrated with SAP and Workday to become the only supplier in China that meets international standards. Since 2017, CDP has been leading the industry with three key words: ecological integration, end-to-end employee experience and globalization. In addition to focusing on the realization of work tech technology functions, it also emphasizes employee experience and happiness. The happiness of employees creates value for the company, which is also the most important corporate culture of CDP - achieving business success and benefiting employees.

On the occasion of the 20th anniversary, CDP Group is about to usher in another milestone innovation - the launch of the "WorkLife AI digital assistant". This revolutionary product deeply integrates artificial intelligence technology with human resource management, aiming to provide employees with a 24/7, intelligent work-life companion. The WorkLife AI digital assistant can not only handle daily administrative tasks such as schedule management and meeting arrangements, but also understand employees' emotions and needs through deep learning, providing personalized career development advice, health care and welfare guidance, greatly enhancing employee satisfaction and loyalty, and thus optimizing the overall work experience.

CDP Launches WorkLife AI Digital Assistant

Xiaocai reshapes the human resources business scenario, driven by AI, and creates a new interactive experience

Small DData intelligence, assisting management in making accurate decisions

Xiao P combines CDP service practice and knowledge accumulation, and AI interactive RPA innovates operational efficiency

[Click on the video below to see the detailed release content]

The light of the change makers shines

Digital innovation plays a central role in promoting the upgrading of global human resources services. In recognition of outstanding achievements in digital transformation, overseas development, enterprise management innovation, and other aspects, CDP Group has launched the "2024 Light of the Changers - Human Resource Management Innovation" award. The awards encompass eight categories, including strategic value, cost reduction and efficiency enhancement, employee experience and operations, overseas expansion, and cultural innovation. Nearly a hundred companies have been recognized with awards in these categories. By establishing subdivided awards, we will explore and promote the innovation and successful experience of enterprises in human resource management, encourage more enterprises to actively explore human resource management innovation, provide opportunities for other enterprises to learn and draw lessons from, and jointly promote the development and progress of the human resource field. At the same time, CDP Group hopes to help overseas enterprises improve their brand image and market competitiveness, and provide strong support for their competition and development in the global market.

In the sharing on that day, Li Xin, a CDP client and senior vice president of Beijing Yiche Information Technology Co., Ltd., shared Yiche's practice in AI. He delivered a keynote speech titled "AI in E-Car - Strategic Decoding". AI is deeply applied to training, employee experience, and other aspects, bringing about the upgrading of enterprise management.

Mr. Liang Ning, a famous product strategy expert, proposed that enterprises must capture core needs to form a driving force for sustained growth in the context of globalization, with the theme of "changes in the needs of the times and organizational responses". She particularly emphasized that the combination of organizational learning ability and technological tools will become the key competitiveness of enterprises in the future.

Global vision and practical experience sharing

When it comes to building global organizational capabilities, Lv Wei shared her insight that in the process of Chinese enterprises going global, CDP has seen successful experiences of foreign enterprises giving full play to the role of local management when entering China, and proposed that when Chinese enterprises go overseas, they should also make full use of local management and adopt the Local for Local approach. For example, when a globally leading automotive parts company made overseas mergers and acquisitions, it greatly leveraged the role of local management teams, and CDP encouraged them to establish Ownership of the company and accompany its growth. As a leading global one-stop supplier of human resources, CDP provides comprehensive services in three core areas: services, platforms, and AI.

Globalization is a topic that cannot be ignored nowadays. Issues such as corporate culture, employer branding in overseas promotion, medical safety, and cross-border funding can all cause a lot of uncertainty. These uncertainties pose a huge challenge to the global operations of enterprises. Companies need to be flexible and develop strong emergency plans to ensure the welfare of employees. Human resources face enormous pressure in managing multinational employees, which goes beyond the professional scope of HR. In this case, relying on the power of experts is crucial. In the roundtable session, representatives from international SOS security compliance experts, cross-border payment experts, and government agencies from Xiamen Jimei District, as well as outstanding enterprise Huntsman representatives, conducted a comprehensive discussion on the topic of going global, capital, talent, and international management, and shared a lot of practical experience and insights.

The successful holding of the "Intelligent Future, New Era of Value in Global Perspective" Human Resources Conference and Excellent Case Sharing Ceremony, participants said that they had gained a lot. The summit not only demonstrated the innovative strength and industry influence of CDP Group in the field of human resources management, but also provided a valuable platform for global enterprises to exchange ideas and seek common development. Looking ahead, CDP Group will continue to lead the way with technological innovation and work with global enterprises to create a new chapter in human resource management.

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