Client Name: JLL (Jones Lang LaSalle)
Industry: Real Estate Services & Investment Management
Overview:
As a Fortune 500® leader in global real estate services and investment management, JLL delivers comprehensive solutions across industrial, office, retail, residential, and hospitality sectors. Serving clients in finance, energy, healthcare, and technology, JLL China operates in 40+ cities as of 2024, driving its "One JLL, One HR" strategic vision through digital transformation.

II. Critical Challenges & Pain Points

1. Operational Efficiency Constraints

o Manual payroll processes with 70%+ error-prone calculations, inadequate for global workforce scaling (4,000+ employees)

o Complex multi-jurisdictional compliance (e.g., cross-border taxation) requiring localized payroll rules

1. Data Fragmentation

o Dispersed HR data across paper-based records and 15+ legacy systems

o Siloed employee lifecycle data obstructing talent analytics and decision-making

2. Compliance & Security Risks

o GDPR compliance gaps in multinational operations

o Cross-border data transfer vulnerabilities demanding ISO 27001-level protections

3. Strategic Alignment Needs

o Requirement for unified global HR governance under "One JLL, One HR" digital mandate

III. Solution & Deliverables
Solution Architecture:

1. Omnichannel HCM Platform Deployment

o Integrated SaaS platform consolidating payroll, attendance, and employee profiles with real-time data synchronization

o Workday® ERP integration via certified APIs ensuring zero-downtime migration

2. Advanced Payroll & Data Governance

o Custom-built multi-city payroll engine automating 120+ regional tax scenarios

o Legacy data migration achieving 100% digitalization of historical records (2008-2024)

3. Compliance Ecosystem Development

o GDPR/CCPA-aligned data encryption protocols with CSA STAR-certified cloud infrastructure

o SOC 2 Type II-compliant 24/7 security operations center (SOC)

4. Strategic Talent Optimization

o AI-powered talent pipeline modeling with career path visualization tools

o HRBP workload reduction by 40% through automated analytics dashboards

Key Outcomes:

· Operational Excellence

o 100% payroll accuracy and compliance across 40+ cities

o 70% increase in payroll processing efficiency with 15-year system uptime

· Data Monetization

o Unified employee lifecycle management via ISO 55000-aligned digital asset repository

o Real-time workforce analytics reducing talent acquisition costs by 25%

· Strategic Realization

o Full alignment with "One JLL, One HR" global standardization

o 2024 expansion to JLL Hong Kong with payroll outsourcing ROI exceeding 300%

IV. Executive Summary
CDP Group transcends traditional vendor roles to serve as JLL's strategic transformation enabler. Since 2007, our partnership has evolved from payroll system implementation to global HR convergence. The 100% payroll accuracy milestone and 15-year zero-critical-failure service record demonstrate CDP's mastery in complex multinational deployments. The realization of "One JLL, One HR" establishes a new digital benchmark for real estate HR operations worldwide.