PART.01 Project Overview

Client Testimonial

"CDP's end-to-end solution not only automated payroll but truly aligned HR data with business strategy. Now we can see the impact of commission policies on store performance in real-time, which was unimaginable with our previous fragmented systems! The system processes data in 1 minute with 100% accuracy, transforming our HR team from executors to strategic advisors – this is the true return on digital investment!"

------ HR Head, A Leading Sportswear Retail Chain

Triple Leap in Efficiency • Cost • Strategy

Efficiency Revolutionized:

Payroll processing time reduced from 2 days → 1 minute, increasing payroll efficiency by 99%.

Attendance data analysis time reduced from 2 days → 1 hour, increasing HR efficiency by 80%.

Cost Optimized:

Interface development costs reduced by 30%, with manual error rates nearing zero.

Saved over 2000 hours of transactional work annually, reducing labor costs by 25%.

Strategy Empowered:

System integration activated the value of digital assets, enabling direct data-driven business decisions.

HR team now dedicates 70% of its effort to talent strategy and organizational development.

PART.02 Client Background

Industry Position: A major Chinese sportswear retail chain with a diverse brand portfolio, operating over a thousand stores across dozens of cities nationwide.

Business Pain Points: Payroll processing hell, data silos, system limitations hindering rapid business expansion.

Business Goal: Through investment in HR digital transformation, enhance organizational operational efficiency and employee experience, supporting the business in building a "Central Industrial Platform + Brand Matrix" fitness new retail ecosystem.

PART.03 Challenges
Specific Problems:

Complex Commission Rules: Over 40 different commission schemes required manual adjustments monthly, involving various store types (company-owned, franchised, etc.) with significantly different calculation logics.

Severe Data Silos: Data was fragmented across nearly 20 legal entities, Lark attendance systems, a data middle platform, and others, requiring 2 days/month for manual consolidation.

Insufficient System Flexibility: The previous vendor only supported standardized functions, could not respond to customization needs, had delayed service response, and hindered frequent, rapid business expansion.

Core Objective:
Build a flexible, customizable end-to-end payroll management system to automate complex commission rules and integrate multi-source data, supporting high-speed business growth and agile management.

PART.04 Solution & Innovative Highlights

Customized Products & Services

Dynamic Commission Engine: Designed a multi-dimensional calculation model based on the enterprise's 20+ personnel types (Store Manager, Regional Manager, Employee, etc.), supporting real-time rule configuration and instant activation.

Intelligent Data Integration: Established nearly 30 interfaces (80% Lark APIs + 20% Data Middle Platform), automatically pulling organizational, attendance, and performance data, completing full analysis in 1 hour (previously 2 days).

Innovative Feature Development: Industry-first "Commission Confirmation Closed Loop" – business heads confirm via Lark, automatically triggering payroll processing. Employees view payslips in real-time, increasing transparency by 100% and greatly improving the employee experience.

Implementation Highlights

Drove Internal Client Upgrade: Streamlined interfaces (40 sets → 5 sets), proactively promoting standardization in the client's data middle platform governance.

Value-Added Service Enablement: Provided additional attendance rule optimization advice. Analyzing raw Lark data directly within the CDP engine reduced manual client intervention by 90%.

Seamless Experience Design: Payslips pushed directly to Lark via API, ensuring "Zero App Switching" for employees.

Technical Support: Leveraged CDP's own HCM SaaS+ platform to support non-standard process configuration. Standard SLA response time shortened to 30 minutes, with 7×24 hour support ensuring business continuity.

PART.05 Project Milestones
Key Timeline

2024.03: Project kick-off, requirement alignment, and blueprint design.

2024.05: POC validation + agile development. Completed full integration of Lark APIs and data middle platform configuration.

2024.07: System go-live. Payroll calculation efficiency increased by 40%.

2024.10: Completed deep integration with the attendance system; full end-to-end (closed loop) achieved.

PART.06 Industry Value & Insights

Breaking Fragmentation:

Traditional Model: Payroll management relied on multiple independent systems (attendance, performance, finance), requiring manual data integration.

CDP Model: Through API integration and intelligent engines, built an integrated "Input-Process-Output" pipeline, achieving zero manual intervention.

From Tool to Ecosystem:

Went beyond providing a payroll tool; through services like data governance and process optimization, helped the HR department build a scalable digital management foundation to support rapid business iteration.

Strategic Extended Value:

End-to-end data insights (e.g., frequency of commission rule adjustments, employee query behavior) empower business decision-making (e.g., optimizing store incentive policies, forecasting labor costs).

Conclusion

CDP's exceptional trinity of "System + Service + Consulting" support helped the client break down multi-level management barriers between Headquarters - Regions - Stores. This transitioned HR from a cost center to a strategic asset, realizing improvements in both management efficiency and business agility. It demonstrates that rapidly growing enterprises need partners with both technical depth and service breadth, using digital infrastructure to support the agile development of complex operations.