This leading global healthcare tech company has multiple business locations in China, including Shanghai, Chengdu, Beijing, and Hong Kong, with over 2,000 employees. Behind its rapid business growth lies a greater expectation for organizational efficiency and talent motivation. However, at that time, its human resource management was still at a stage of "piling up single tools"—leave was handled by Excel, contracts were handled offline, and payroll calculation relied on multiple parallel rules. The HR team was overwhelmed by daily work, unable to form a unified data view, and even less able to support the company's talent strategy.

CDP established a long-term partnership with the company, integrating its fragmented management modules through a one-stop HCM platform, completely freeing the HR team from the hectic monthly cycle. Even more remarkably, in the subsequent decade of business expansion, CDP's stable delivery capabilities have consistently provided a reliable guarantee for the client's strategic implementation.

I. Operational Challenges of Fragmented Systems and Overburdened Tasks

At the beginning of the partnership, the company's human resources management had not yet completed its digital transformation. The most challenging aspect was the complex compensation design in the healthcare industry—executive stock options, R&D milestone bonuses, sales base salary plus commission, plus various allowances and retention bonuses, making salary calculations exceptionally complex. Simultaneously, the global headquarters required all master data to be transmitted back to the global system, leaving the HR team extremely busy every month under fragmented tools and heavy compliance pressure.

II. CDP's Solution: From Basic Integration to Overcoming Complex Scenarios

Faced with the aforementioned operational challenges of fragmented systems and overburdened tasks, CDP and the company jointly planned a phased and focused digital transformation path. The approach began with the online integration of basic management, ensuring smooth and efficient data flow for leave, contracts, and payroll. Then, the focus shifted to tackling the complex payroll scenarios unique to the healthcare industry, ultimately achieving comprehensive efficiency improvements and a compliant closed loop.

Building a One-Stop HCM Platform to Get Basic Management Running

CDP built a unified digital HCM foundation for the client. Leave applications, contract signing, and renewal reminders were all online, and payroll and attendance data were automatically integrated, eliminating manual data entry for basic payroll calculations. Simultaneously, CDP established a master data channel with the global headquarters system, ensuring consistency between organizational structure and employee information on both ends. Employee self-service inquiries were also made available, providing a clear overview of leave, contracts, and salaries, quickly reaching 100% usage.

Tackling Complex Payroll Scenarios, Further Deepening Understanding of Industry Characteristics

After streamlining the basics, CDP tackled the client's most challenging issue—payroll management. Leveraging its self-developed WorkLife platform, CDP integrated financial and business systems, seamlessly linking with attendance tracking, and transforming the massive payroll calculation system into over 500 payroll items and more than 20 sets of calculation rules. Meanwhile, CDP's payroll engine automatically adapts to policy changes, forming a closed-loop process from payroll calculation to tax form generation, and then to payroll processing, tax filing, and individual income tax declaration. Ultimately, this system completes payroll calculations for over two thousand employees within 56 hours each month with 100% accuracy.

From its initial launch to every subsequent policy adjustment, business expansion, and system upgrade, CDP has consistently supported its clients, providing stable and accurate payroll operations without interruption. For over a decade, hundreds of monthly payroll cycles have seen zero major incidents, helping clients maintain certainty and trust in talent incentives during rapid growth.

III. Project Value:Comprehensive Overview of Digital Achievements

• Fully Online Basic Management: The HCM system covers three major scenarios: leave, contracts, and payroll, with 100% employee self-service usage, eliminating manual ledgers and email processing.
• Precise Handling of Complex Payroll: Successfully processed over 500 payroll items, completing payroll calculation for all employees within 56 hours each month with 100% accuracy.
• Tax Compliance Guarantee: A professional team tracks individual income tax policies in real time across regions, accurately handling complex scenarios such as stock options exercise, foreign nationals, and cross-border taxation, helping clients maintain compliance at every level.
• Stable Global System Integration: Established a master data channel with the headquarters' global SuccessFactors system, meeting the dual needs of unified management and flexible local operations for multinational corporations.

IV. More Than Just a System: A Long-Term Pillar for Talent Strategy

As a leader and innovator in human capital management, CDP offers clients far more than just a stable HCM system; it provides a solid foundation for talent strategy. In the increasingly competitive healthcare industry, accurate payroll fulfillment is the most direct response to employee motivation and a fundamental trust that helps retain core talent. CDP helps clients transform complex compensation and incentive schemes into reliable operational capabilities through a digital infrastructure and closed-loop management of payroll and taxation. This is not only a digital transformation of human resources but also a long-term investment in corporate competitiveness. In the future, CDP will continue to accompany more companies with the same professionalism and resilience in putting their talent strategies into practice.