PART.01

Project Overview

Client Testimonials

“CDP's full-link solution not only automates payroll, but also allows HR data to be truly linked to business strategy. Now we can see the impact of commission policies on store performance in real time, which was unimaginable with fragmented systems in the past! The system runs through data in 1 minute, accuracy has increased to 100%, and the HR team has transformed from executives to strategic advisors - this is the true return on digital investment!”

--Head of HR for a chain of sports brands

Efficiency-Cost-Strategy Triple Leap

Efficiency Subversion:

• Salary calculation from 2 days → 1 minute, salary calculation efficiency increased by 99%;
• Attendance data analysis time consuming from 2 days → 1 hour, HR efficiency increased by 80%.

Cost optimization:

• Interface development costs are reduced by 301 TP3T and the manual error rate tends to zero;
• Over 2,000 hours of transactional workload is saved annually, resulting in a labor cost savings of 251 TP3T.

Strategic empowerment:

• System integration activates the value of digital assets to directly drive business decisions with data;
• HR Team 70% energy shifts to talent strategy and organizational development.

PART.02

Client Background

Industry Status:A sports brand chain store in China with a diversified brand matrix covering more than a thousand stores in dozens of cities across the country.

Business pain points:Calculated payroll hell, data silos, system drag, and limited speed of business expansion.

Operational Objective:By investing in the digital upgrading of human resources, we will improve the operational efficiency of the organization and the experience of employees, and help the business build a new fitness retail ecosystem of “industry center + brand matrix”.

PART.03

Challenges faced

Specific questions:

• Complex commission rules: The original 40+ sets of commission rules need to be manually adjusted every month, involving different store types such as directly-managed stores and franchised stores, with large differences in calculation logic;
• Serious data silos: nearly 20 legal entities, fly book attendance, data center and other multi-system data fragmentation, manual integration time-consuming 2 days / month
• Insufficient system flexibility: the original supplier only supports standardized functions, unable to respond to customized needs, delayed service response, and frequent high-speed expansion of business

Core objectives:

Build a flexible and customizable full-process compensation management system, automate complex commission rules and integrate multi-source data to support high-speed business expansion and agile management.

PART.04

Solution Innovation Highlights

Customized products and services  

• Dynamic commission engine: based on more than 20 types of personnel types (store managers, regional managers, employees, etc.), the design of multi-dimensional calculation model, support for real-time configuration of the rules and the second effect.
• Intelligent Data Integration: Build nearly 30 interfaces (Flying Book interface accounts for 80% + Data Middleware 20%), automatically pulling organization, attendance, performance and other data, and completing full-volume analysis in 1 hour (originally took 2 days).
• Innovative function development: the industry's first “commission confirmation closed-loop”, the person in charge of the business through the Flying Book confirmation automatically triggers the payroll processing, the staff real-time view of the payroll, the transparency of the increase of 100%, the staff experience has greatly improved.

Implementation highlights      

• Promote internal upgrading of customers: through interface optimization (40 sets → 5 sets), reverse the standardization of enterprise data middle office governance;
• Value-added service empowerment: additional attendance rules optimization suggestions, access to the original data of the fly book to the CDP engine analysis, reduce customer manual intervention 90%;
• Seamless experience design: Push the payroll directly to Flybook through the interface, ensuring “zero APP switching” for employees.
• Technical Support: Relying on CDP's own HCM SaaS+ platform, it supports non-standard process configurations; the standard service agreement SLA response time is shortened to 30 minutes, and business continuity is guaranteed for 7×24 hours.

PART.05

Project Milestones

Timeline

2024.03: Project initiation, requirements alignment and blueprinting;

2024.05: POC validation + Agile development, complete the development of the Flying Book all-link interface + data middle-ground configuration of the full play through

2024.07: The system went live with a 40% increase in payroll calculation efficiency;

2024.10: Completion of in-depth integration with the time and attendance system and full link closure landing.

PART.06

Industry Values and Insights

Breaking down fragmentation:

Traditional model: Payroll management relies on multiple independent systems (attendance, performance, finance) and requires manual data matching;

CDP mode: through the interface integration and intelligent engine, build “input-processing-output” integrated link, realize zero manual intervention.

From Tools to Ecology:

It not only provides salary calculation tools, but also helps HR departments build a scalable digital management base to support rapid business iteration through data governance, process optimization and other services.

Conclusion:

With excellent “system + service + consulting” trinity support, CDP helps customers break the “headquarters - regional - store” multi-level management barriers, complete the landing from cost to investment, and transform the HR department from “cost center” to “strategic asset”, realizing the double improvement of management efficiency and business agility. The HR department is transformed from a "cost center" to a "strategic asset", realizing the double improvement of management efficiency and business agility. This proves that enterprises in rapid development need to choose partners with both technological depth and service width to support the agile development of complex business with digital infrastructure.

Strategic outreach value:

Through the whole chain of data precipitation (such as the frequency of commission rules adjustment, employee query behavior), reverse empowerment of business decisions (such as optimizing store incentive policies, predicting labor costs).