On June 19th, CDP Group's “Privileged Client Meeting” was successfully concluded in Beijing. A number of business leaders gathered to talk about HR transformation in the digital era, and Ms. Lv Wei, Chairman of CDP Group, delivered a keynote speech, analyzing the industry trends from a forward-looking perspective and proposing the core strategy of “Dual Transformation Drives the Future”, which brought in-depth inspirations to the participants.

Change management: from “profit-driven” to “strategy-led”

“Driving change is the most core leadership basis for HR. Chinese enterprises with real change thinking are mostly driven by the strategic force of HR leaders in foreign enterprises, while private enterprises often rely on passive development of profits.” Lv Wei pointed out that the core advantage of centuries-old European and American enterprises lies in the fact that all employees have become “Change Leader”, calling on enterprises to pay attention to the innovation of employee output and work efficiency, and to unleash productivity through telecommuting and other modes.

Employee experience: from process control to touchpoint design

“We've never designed services from the employee Touch Point - experience design in shared services has been sorely neglected.”

Lv Wei emphasized that the essence of digitalization is personalization, and CDP is creating a Personalized Well-being Program through AI technology, upgrading HR services from “completing tasks” to “creating experiences”. CDP is upgrading HR services from "completing tasks" to "creating experiences" through AI technology, reconstructing an employee-centered digital service ecosystem.

Hybrid office: cultural cohesion is the key to breaking the mold

In response to Silicon Valley's popular Hybrid Model, Lu Wei poses the central challenge: “How do you keep employees out of the office and still maintain their Passion and Responsibility?”

She pointed out that organizations in the future will need to build a borderless culture that enables deep collaboration among distributed teams through shared values, rather than relying on physical space constraints.

AI empowerment: from efficiency tool to strategy engine

“AI will reconstruct HR in the three dimensions of efficiency, experience, and decision-making!”Lu Wei takes CDP practice as an example, explaining in detail the application of AI in the scenarios of sentiment analysis, intelligent Q&A, and legal automation, etc., and predicts that “the future work of 70% won't be shifted, but reshaped by AI.HR needs to redesign the KPI system to focus on output (Outcome) rather than process.”

Globalization Transformation: Supply Chain Layout Sparks Organizational Revolution

“The globalization of Chinese companies is not about exporting, but about global supply chain layout - as Sony's 1994 acquisition of Columbia Pictures proves - which requires long-term talent cultivation and cultural integration.”

Lv Wei calls on enterprises to face the challenge of dual transformation: “AI digitalization + globalization” is a watershed in the next decade. Chinese companies overseas need to restructure their talent strategies and transform their local “roll” culture into a globally compatible leadership model.

CDP Group: Defining the Digital Future with Customer Success

At the private meeting, enterprise representatives and CDP team had a deep discussion on “Skill-based Organization Construction”, “Globalization Culture Adaptation”, “AI Ethics Boundary” and other topics. Mr. Lv Wei summarized:

“CDP's mission is not to provide tools, but to create innovative scenarios. The only way to achieve win-win situation in the era of dual transformation is to empower each other with our clients!”

This collision of ideas is not only about trends and strategies, but also a resonance of the mind. As Mr. Lv Wei shared, what drives us forward is not only the wave of technological change, but also the persistence of “growth”, the pursuit of “meaning”, and the original intention of letting every individual's dream blossom.

At the warm dinner, we witnessed the sparks of wisdom, and felt the temperature of walking hand in hand, CDP Group treasures this trust and resonance, and on the way to the future, we would like to continue to be the most solid partner of our customers, empowering the humanistic with science and technology and lighting up the future with innovation, and we will go on the warm journey of “people” and “value” together with you side by side. We will work side by side with you in this warm journey of "people" and "value". We look forward to the next time we meet and draw a more wonderful chapter together!