Smart Drive HRSSC builds a new generation of sharing centers
CDP builds a standardized shared service center solution based on AI+RPA technology, realizing 90% automated flow of manpower affairs and allowing enterprises to focus on the development of core competencies. The construction cycle is shortened by 60%, and the operation cost is reduced by 40%, which helps management and operation upgrade in one step and quickly realize the digital transformation of human resources.
DP's New Paradigm for Shared Services: From Tool Upgrade to Management Revolution
Breaking down traditional functional barriers and establishing a process-oriented, standardized and automated shared operation mechanism
Realize management decisions from experience-driven to data-driven through data integration and analysis
Integrate AI, RPA and other technologies to realize intelligent processing of HR modules such as recruitment, salary, attendance, etc.
Real-time data Kanban to support management to dynamically adjust HR strategies
Rigid Controls: Ensuring Compliance and Reducing Employment Risks
Flexible landing: flexible adaptation to different business unit needs, to avoid “one size fits all” management
Self-service platform (mobile + PC) allows employees to conveniently handle affairs and reduce waiting time
Intelligent assistant responds 7×24 hours to enhance service satisfaction
Identify employee needs through data analysis, optimize welfare, training and other policies to enhance the sense of belonging
Regularly review operational data and iterate the shared service model
Dynamic expansion of the scope of services (e.g., globalization support, flexible employment, etc.) in conjunction with business development needs
CDP Shared Service Center Enabling Program System
Methodological Empowerment
- HR digital transformation: AI-driven employee effectiveness
- Management diagnosis
- process re-engineering
Digital Empowerment
- CDP Global Employee Experience Platform
- HRIS (Human Resources Information System)
- Service Portal
Efficiency Empowerment
- Payroll services
- Social Security Provident Fund Services
- Entry, exit and onboarding management
Three steps to build a digital sharing center:
From process optimization and digital empowerment to long-term operational upgrades
Process diagnosis and optimization
- Research on the current situation
- Diagnostic Consultation
- Process optimization
Digital platform on the ground
- Landing plan
- Process communication
- Deployment implementation
Ongoing operational services
- Service deepening
- Service Extension
- added value
CDP's first “plug and play” shared service delivery model for smooth handover and lifelong evolution
- Personnel Officer
- Payroll Q&A
- automated terminal
- SSC's own employees
- SSC Tripartite Staff
- Personnel Services Group
- Remuneration Management Group
- Benefits Administration Group
- Employee Data Management Group
- training group
- Process Optimization
- Knowledge base building
- Supplier Management
- Performance management
- operations management (OM)